Athene Business Solutions

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Athene Business Solutions offers a wide range of training and development solutions through our highly experienced and expert Training and Coaching Associates.

We offer in house and bespoke training, in addition to occasional public courses, and work with all types of organisations.

The areas we cover are:

  • Customer care
    • Delighting your customersMeeting
    • Effective Call Handling
    • Handling Dissatisfaction
    • Dealing with telephone rage
    • Managing and Improving Customer Service
  • Management
    • Supervisory skills
    • Introduction to management
    • Communication skills
    • Presentation skills
    • Building & Leading high performance teams
    • Successful meetings
    • Interview & selection skills
    • The manager as coach
    • Negotiation skills
    • Performance management & measurement
    • Project management
    • Process planning
    • Business planning
  • Marketing
    • Introduction to Marketing
    • Writing Marketing Plans
    • Marketing in Practice
  • Sales
    • Effective Telephone selling
    • Negotiation skills
    • Closing
    • Converting enquiries into sales
    • Key Account management
    • Business Development
    • Selling Skills
    • Managing a sales force
  • Human resources
    • Train the trainer
    • Dealing with Stress
    • Bullying in the workplace
    • Recruitment & Selection
    • Intelligent Interviews
    • Strategic Recruitment & Retention
    • Motivating your people
    • Dealing with change
    • Equality & Diversity
    • Retirement & Redundancy Planning
  • Professional development
    • Handling Conflict
    • Assertiveness Skills
    • Influencing, Persuading & Negotiation
    • Communication Skills
    • Presentation Skills
    • Questioning & Listening
    • Team working
    • Psychology of Colour
    • Written Communication
  • Personal development
    • Stress Management
    • Executive Coaching
    • Using Colour for success
    • Coping with Eating Disorders
    • How to handle Bullies
    • Interview Skills
    • Personal Presentation
    • Work/Life balance
    • Building confidence
    • Career planning
    • Neuro Linguistic Programming
  • Winning
    • Create a Winning organisation

We take pride in fully understanding our clients' needs and building long term relationships with them so that we can provide tailored training and development solutions that deliver measurable outcomes.

Some of the clients we have worked with:

M& S Money
Greater Manchester Police

Harrods
DAS Services Ltd

Lex Vehicle Leasing
My Planet

De Vere Hotels
Trader Media

WH Ireland Ltd
Bury College

South Trafford College
Durham City Council
Jardine Lloyd Thompson
Costcutter

North Yorkshire Police
Telecom Plus plc

Jack Morton Worldwide Ltd
British Transport Police

Royal Institute of British Architects
Salford College

Bradford & Bingley
Chartered Institute of Environmental Health







Athene Business Solutions, West View Lakeside Newby Bridge LA12 8AP
Tel 015395 30693

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