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Athene
Business Solutions offers a wide range of training and development
solutions through our highly experienced and expert Training and
Coaching Associates.
We offer in house and
bespoke training, in addition to occasional public courses, and work
with all types of organisations.
The areas we cover are:
- Customer care
- Delighting
your customers

- Effective
Call Handling
- Handling
Dissatisfaction
- Dealing
with telephone rage
- Managing
and Improving Customer Service
- Management
- Supervisory
skills
- Introduction
to management
- Communication
skills
- Presentation
skills
- Building
& Leading high performance teams
- Successful
meetings
- Interview
& selection skills
- The
manager as coach
- Negotiation
skills
- Performance
management & measurement
- Project
management
- Process
planning
- Business
planning

- Marketing
- Introduction
to Marketing
- Writing
Marketing Plans
- Marketing
in Practice
- Sales
- Effective
Telephone selling
- Negotiation
skills
- Closing
- Converting
enquiries into sales
- Key
Account management
- Business
Development
- Selling
Skills
- Managing a
sales force
- Human resources

- Train the
trainer
- Dealing
with Stress
- Bullying
in the workplace
- Recruitment
& Selection
- Intelligent
Interviews
- Strategic
Recruitment & Retention
- Motivating
your people
- Dealing
with change
- Equality
& Diversity
- Retirement
& Redundancy Planning
- Professional development
- Handling
Conflict
- Assertiveness
Skills
- Influencing,
Persuading & Negotiation
- Communication
Skills
- Presentation
Skills
- Questioning
& Listening
- Team
working

- Psychology
of Colour
- Written
Communication
- Personal development
- Stress
Management
- Executive
Coaching
- Using
Colour for success
- Coping
with Eating Disorders
- How to
handle Bullies
- Interview
Skills
- Personal
Presentation
- Work/Life
balance
- Building
confidence
- Career
planning
- Neuro
Linguistic Programming
- Winning
- Create a
Winning organisation
We take pride in fully
understanding our clients' needs and building long term
relationships with them so that we can provide tailored training and
development solutions that deliver measurable outcomes.
Some of the clients we have
worked with:
M&
S Money
Greater Manchester Police
Harrods
DAS Services Ltd
Lex
Vehicle Leasing
My Planet
De
Vere Hotels
Trader Media
WH
Ireland Ltd
Bury College
South
Trafford College |
Durham
City Council
Jardine
Lloyd Thompson
Costcutter
North
Yorkshire Police
Telecom Plus plc
Jack
Morton Worldwide Ltd
British Transport Police
Royal
Institute of British Architects
Salford College
Bradford
& Bingley
Chartered Institute of Environmental Health |
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Athene Business Solutions, West View Lakeside Newby Bridge LA12 8AP Tel 015395 30693
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